Return & Refund Policy

Return & Refund Policy

(For (www.iverfab.com])

  1. General Policy

Due to health and safety regulations, most pharmacy products are non-returnable.

  1. Non-Returnable Items

We do not accept returns for:

  • Prescription medications
  • Opened or used over-the-counter products
  • Temperature-controlled items (e.g., insulin)
  • Controlled substances

(As per safety standards from the FDA)

  1. Eligible Returns

Returns may be accepted only if:

  • You received the wrong product
  • The item arrived damaged or defective
  • The product was expired at delivery
  1. Return Timeframe
  • You must notify us within 72 hours of delivery
  • Requests after this period may not be accepted
  1. Return Process

To request a return:

  1. Contact customer support at [support@iverfab.com]
  2. Provide order number and issue details
  3. Submit photo proof (if applicable)
  1. Refunds
  • Approved returns will be refunded to the original payment method
  • Processing time: 5–10 business days
  • Shipping fees may be non-refundable
  1. Exchanges
  • Exchanges are only allowed for damaged or incorrect items
  • Replacement is subject to availability
  1. Order Cancellation
  • Orders can be cancelled only before shipment
  • Once shipped, orders cannot be cancelled
  1. Failed Deliveries

No refunds will be issued if:

  • Incorrect address was provided
  • Delivery attempts failed due to customer unavailability
  1. Contact Information

Customer Support:

  • Email: support@iverfab.com
  • Phone: [+18592483224]